Team lead Service Network Planning

Sourcing & Supply Chain

Logistics & supply chain management

In a nutshell


Veldhoven, Netherlands


Sourcing & Supply Chain

Job Category

Logistics & supply chain management



Published: 30+ days ago Job ID: J-00260248-320

Introduction to the job

This Service Planning team is part of the Customer Supply Chain Management (CSCM) department. CSCM is responsible for meeting service level agreements (SLAs) with customers. CSCM manages challenges in a global network with thousands of unique spare parts and delivers true customer satisfaction through differentiated and affordable logistics services. ASML’s aggressive time-to-market strategy and increasing system functionality means machines are often upgraded at the customer during their lifetime. CSCM’s highly educated workforce drives planning and execution of spare part management network of ASML. CSCM is part of the supply chain organization of ASML (S&SC).

Role and responsibilities

You will steer the global supply chain network by setting the norm levels for inventories and emergency shipments together with key stakeholders in the customer value chain, from end customer to business lines. You will be challenged on how your plans will contribute to the success of ASML and its customers.

This job revolves around implementing (improved) operations research/management and logistics solutions through a combination of people management, stakeholder management and continuous improvement trajectories:

People management

  • Lead a team of 5 tactical planners to together optimize the service inventory
  • Coach every team member to help them grow in their role
  • Empower the team via interesting projects
  • Help with the overall goals of the service supply chain organization.

Core activities

  • Prepare stocking strategies, align with our internal stakeholders and implement the plans in day-to-day operations
  • Analyze customer supply chain processes to drive down supply chain costs, by leading and participating in improvement projects
  • Improve planning strategies for parts and tools – monthly review of defined strategies
  • Implement the latest techniques together with the supply chain engineering team and deliver the planning roadmap
  • Conceptualize and simplify planning concepts to effectively discuss and convince stakeholders

Education and experience

Relevant master’s degree (e.g., Operation Management and Logistics, Econometrics, Business Administration, Supply chain or Engineering)

  • Experience with optimization algorithms in a service supply chain
  • Has >7 years of experience in (service) supply chain
  • Strong in statistics and stochastic processes
  • Strong in planning and scheduling concepts
  • Experience in working in a team driven by continuous improvement
  • Experience as a team lead is a pre


Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

  • Analytical, pro-active personality taking initiative
  • Business sense, commercial attitude and customer-focus
  • Is able to speak and write English fluently
  • Communicates professionally
  • Is flexible, has no 9 to 5 mentality
  • Is process oriented
  • Drives continuous improvements
  • People empowerment through coaching

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

Sourcing & Supply Chain (S&SC) is an industry-leading supply-chain management organization, responsible for ensuring material availability to ASML’s factories and customers. Our DNA contains customer focus, concurrent engineering, virtual integration plus the ability to thrive in a volatile market, accelerate the supply chain and deliver creative solutions. S&SC plans up to four years ahead while customer requirements and system bill of materials can change at any time. Any break in material availability can have an unacceptable impact for our customers. So, S&SC must proactively identify and solve potential issues by working closely with our technical departments and customers, and actively managing an extensive supplier base. With over 350 highly educated and motivated people, S&SC has been awarded the best logistic company of the Netherlands award in 2013.

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