Business Process Improvement Manager - Guaranteed sign on bonus and relocation


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In a nutshell


Wilton - CT, US




8+ years



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Published: 12 days ago Job ID: J-00261125-909

Introduction to the job

Join ASML Wilton today to receive your sign on bonus and relocation.
*Offer valid for Wilton, CT new hire offers made between now and December 23, 2022.

ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Role and responsibilities

ASML’s Wilton Factory holds an Operational Excellence group that is focusing on driving improvements to its business process and supporting IT tooling (most commonly SAP and/or Siemens Teamcenter and peripherical tooling). A team of approximately 10 business process specialists drive cross department/sector improvements from a content perspective in close collaboration with end-users and their management. This team is also known as ‘BAT’ (Business Adoption Team). The larger improvements (defined by either complexity, scope and/or lead-time) are led by project leads; smaller initiatives are typically led by the business process specialists themselves.

As Group Lead (GL) and people manager for this team, you will be responsible for:

  • Developing the competences and growth of the team members.
  • Manage the team’s allocation to (prioritized) improvement projects.
  • Identify waste and area’s for improvement in Wilton Factory’s business processes (by e.g. using process mining technology and/or customer input).
  • Supporting our senior management/process owners with (reporting on) process adherence KPIs, and support identifying improvement actions based on them.
  • Maintain overview of business process owners and processes & KPIs they are responsible for:
  • Provide input to Wilton Factory’s improvements portfolio for required short and long-term process & IT solution capability step-ups.
  • Support Wilton Factory’s senior staff translating corporate targets into concrete improvement proposals (i.e. strategy deployment).
  • Facilitate workshops to define as-is and to-be processes/states using tools as e.g. SIPOC, Value Stream Mapping, LEAN6Sigma.
  • Participating in ASML’s global Process Excellence competence center.
  • You will report to the head of Wilton Factory OpX Business Improvements & Support/Business Change & Adoption.

Education and experience

  • Bachelor’s degree in business, engineering, Business Process Mgmt. or Management Sciences
  • 8+ years’ experience in business process improvement or management (Masters) 5+ years' experience
  • Holding senior positions in Operational Excellence, business process management/improvements departments (in manufacturing environment).
  • Proven track record of successful process improvement projects
  • Led a team of senior experts and professionals as their people manager, including being responsible for their performance (evaluation) and their personal development & growth.
  • Excellent analytical skills with ability to identify process improvements
  • Strong facilitation and project management skills
  • Outstanding communication, presentation, and interpersonal skills


Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you’ll need the following skills:

  • Can observe and respond to people and situations and interact with others encountered in the course of work.
  • Can learn and apply new information or skills.
  • Must be able to read and interpret data, information, and documents.
  • Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
  • Ability to complete assignments with attention to detail and high degree of accuracy.
  • Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
  • Result driven-demonstrate ownership and accountability.
  • Identifies bottlenecks and drives improvements.
  • Work independently or as part of a team and follow through on assignments with minimal supervision.
  • Demonstrate open, clear, concise and professional communication.
  • Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
  • Work according to a strict set of procedures within the provided timelines.

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

Role within Office


  • Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
  • Occasionally required to move around the campus.
  • Occasionally lift and/or move up to 20 pounds.
  • May require travel dependent on business needs.
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Role within the Factory


  • Must be willing to work in a clean room environment, wearing coveralls, hoods, booties, safety glasses and gloves for entire duration of shift.
  • While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
  • The employee may occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Can work under deadlines.
  • The environment generally is moderate in temperature with moderate to high noise level.
  • Must be willing to work a compressed work week schedule – twelve-hour long shift and rotating from three to four days a week.
  • This must include references to day and night shifts for accommodation purposes.

Additional responsibilities for Wilton Factory:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee is required to work in a cleanroom environment: full gowning (full body coveralls, hood, CR safety shoes, face mask, nitrile gloves and safety glasses. Working under ISO 9000/14000 standards).
  • Operating/working around overhead cranes, fork trucks and motorized pallet movers.
  • Working around lasers; working with ladders; working on platforms; and working around chemicals.
  • The employee is occasionally required to move around the campus.
  • The employee may occasionally lift and/or move up to 20 pounds.
  • May require travel dependent on company needs.
  • The environment generally is moderate in temperature and noise level.

EOE AA M/F/Veteran/Disability

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