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D&E - Change Specialist - Tainan
Research & development
Computer science & software engineering
In a nutshell
Research & development
Computer science & software engineering
Introduction to the job
ASML US, including its affiliates and subsidiaries, bring together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.
Fast market introduction of ASML’s newest technologies requires a high level of product integrity throughout their lifecycle. New hardware and changes on hardware are requested on daily basis for our products. A smooth implementation of these changes is crucial for our business. It is your responsibility to deliver solid product changes with a multidisciplinary team and at the same time embed (hands on) our new change process in the organization.
As a Change Specialist working in HMI Configuration Management team, your mission is:
• To enable efficient decision making based on high quality change requests.
• To embed the configuration change process in HMI organization.
• To ensure that the business is protected against uncontrolled changes.
This position may require access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require the Company to proceed with candidates who are immediately eligible to access controlled technology.
Role and responsibilities
ASML’s technologies require multidisciplinary engineering. Cross-sector teams create change requests based on improvement ideas, problem reports and customer requests. These teams need optimal guidance and coordination. Your job is to steer for a complete impact analysis and business case for each change request. The analysis and business case should cover aspects from engineering, supply chain, ASML factory and customer service. The configuration changes also include implementation strategies through the product life cycle. You will support a multidisciplinary, cross-sector team to create this. Furthermore, you will chair a “change board” meeting with cross-sector representatives, where the prepared change requests are to be discussed and accepted before the work planning will be started. Your tasks will be:
To prepare Change Request with Project team.
Recognize and advise on scope of change requests (scope control, new or update change)
To organize and chair cross sector project change control board for impact analysis, planning and disposition of changes
To prepare meeting agenda and chair the Change Board meeting, managing multiple stakeholders.
Coordinate and coach cross-sector project team on the product change process
Manage quality of impact analysis of changes, to minimize processing time and reliable planning
To manage on clear decision making and decision recording.
To manage on a minimal processing time of any change request, while balancing quality.
Safeguard the Configuration Management policy in daily execution and contribute to continuous improvement
Monitor and control the implementation of approved changes
Monitor and give feedback on changes being processed according agreed [email protected] policy
Be involved in embedding improvements delivered from [email protected] roadmap on operational level
Contribute to development of [email protected]
Other duties as required such as Master data registration, support engineers to upload Data/ Technical Product Document to PLM and ERP system
Education and experience
Bachelor’s degree in industrial / Logistics / Engineering or Technical Business administration.
2+yrs work experience in new product introductions, preferably in semiconductor equipment industry, high-tech, low-volume environment
Experience in organizational change management process, familiar with Product Lifecycle Management and Product Data management
Experience in operations; ability to foresee impact of change (e.g. logistics, operation, customer support)
Proven analytical and conceptual skills combined with business sense
Proven experience in managing multiple changes, configurations and their dependencies
Configuration Management certification is preferred
Proficient with Microsoft Office tools such as Excel, Visio, PowerPoint and share point; direct experience with Arena, Oracle, Teamcenter and SAP is a plus
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
Natural leader, outgoing, easy to be approached.
Focus on structure, prioritization and decisiveness, remains persistent until the goal has been reached.
Motivational, energetic, pro-active attitude and drive for improvement
Strong communication and good presentation skills
Analytical and creative skills.
Eager to learn and able to self-reflect
Diversity & Inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
*This position is available within HMI Configuration Management department. You will work on different levels in the organization, with project leaders, cross sector stakeholders (Development & Engineering, Supply Chain Management, Manufacturing, Customer Services departments and Program) to perform configuration management to achieve the perfect configurations throughout the organization of HMI.
Role within Office
Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.
Occasionally lift and/or move up to 20 pounds.
May require travel (domestic and international) dependent on business needs – 10%.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Can observe and respond to people and situations and interact with others encountered during work.
Can learn and apply new information or skills.
Must be able to read and interpret data, information, and documents.
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
Ability to complete assignments with attention to detail and high degree of accuracy.
Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
Result driven-demonstrate ownership and accountability.
Identifies bottlenecks and drives improvements.
Work independently or as part of a team and follow through on assignments with minimal supervision.
Demonstrate open, clear, concise and professional communication.
Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
Work according to a strict set of procedures within the provided timelines.
Role within the Factory
Must be willing to work in a clean room environment, wearing coveralls, hoods, booties, safety glasses and gloves for entire duration of shift.
While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
Can work under deadlines.
The environment generally is moderate in temperature with moderate to high noise level.
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