D&E - Knowledge Management Technical Author - Tainan

Introduction to the job

ASML US, including its affiliates and subsidiaries, bring together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

The Technical Author reviews and publishes the technical documents( procedures, manuals, etc) generated by IE engineers.

The technical documentation is necessary to:
- build the ASML products by the Work Centers;
- to install them at Customer site by the Install Team;
- to service them at Customer site by the local Field Service Engineers.

This means working closely with the IE engineers on the procedures needed for production, maintenance, repair, upgrade and installation of the systems via the ASML dynamic publishing software environment.

This position may require access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require the Company to proceed with candidates who are immediately eligible to access controlled technology.

Role and responsibilities

Technical Author role dedicated to support the process of creating and maintaining procedures including: document review, Illustration review, field support (Comments tool), and training.
Technical Author has the following responsibilities:
Develop a thorough understanding of the audience and the documentation requirement by working closely with the internal team
Researches and builds knowledge about products, services, technology, or concepts to be documented
Prepares and review graphics & Illustrations to elaborate on or complement technical writing
Analyze current content and make improvements as necessary
Work with Equipment and/or Manufacturing Engineers to ensure that the finished documentation meets the technical requirements
Creates, adapts, and follows project schedules and deadlines
Remains up-to-date on technological and product developments as well as universal specifications relevant to the industry
Attends conferences and educational seminars pertinent to the industry

Education and experience

Bachelor’s Degree in Industrial, Engineering, English or equivalent preferred

2-5 years of work experience
Experience in technical writing
Solid working knowledge of Microsoft Office

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

Excellent verbal and written communication skills.
Can learn and apply new information or skills.
Must be able to read and interpret data, information, and documents.
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
Ability to complete assignments with attention to detail and high degree of accuracy.
Proven ability to perform effectively in a demanding environment with changing workloads.
Result driven-demonstrate ownership and accountability.
Identifies bottlenecks and drives improvements.
Work independently or as part of a team and follow through on assignments with minimal supervision.
Demonstrate open, clear, concise and professional communication.
Ability to establish and maintain cooperative working relationships with co-workers and customer.
Work according to a strict set of procedures within the provided timelines.

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

Role within Office
Responsibilities
Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.
Occasionally lift and/or move up to 20 pounds.
May require travel (domestic and international) dependent on business needs – 10%.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Can observe and respond to people and situations and interact with others encountered during work.
Can learn and apply new information or skills.
Must be able to read and interpret data, information, and documents.
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
Ability to complete assignments with attention to detail and high degree of accuracy.
Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
Result driven-demonstrate ownership and accountability.
Identifies bottlenecks and drives improvements.
Work independently or as part of a team and follow through on assignments with minimal supervision.
Demonstrate open, clear, concise and professional communication.
Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
Work according to a strict set of procedures within the provided timelines.

Role within the Factory
Responsibilities
Occasionally, need to work in a clean room environment, wearing coveralls, hoods, booties, safety glasses and gloves- less than 5%.
While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle; stoop, kneel, crouch, twist, reach, and stretch.

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