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Industrial Engineer Software

In a nutshell


San Jose - CA, US

Job ID: J-00265594-447

Introduction to the job

The mission of Design Engineering is to enable our field service engineers to be successful in supporting our customers. As an expert in your subsystem you will function as the technical interface between CS Local organizations and ASML Headquarters.

This position may require access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require the Company to proceed with candidates who are immediately eligible to access controlled technology.

Role and responsibilities

As an Industrial Engineer Software your main focus is in the area of software layout, firmware and computer systems of image processing for e-beam inspection/metrology products
Translation of product specifications to requirements in product design and service processes such as product availability targets
During the co-design phase you ensure the product is designed as such that it can be maintained at our customers within required timeframe and with high success rate by providing insights from the perspective of serviceability, accessibility, etc.
You do the preparation for the service processes including all required installation, test and service procedures, training documentation, definition of out of control action plans, diagnostics, Statistical Process Control parameters, tooling and spare parts
New product introduction by validating service procedures during prototype build, training our service personnel and supporting them during early customer introduction phase. If needed travel to solve complex problems on site within expertise (international travel max 10%)
Analysis of the performance in our service organization and define improvements to meet initial product specification

Education and experience

Master or higher degree in technical science or equivalent experience. Or bachelor’s degree with at least 3-7 years relevant work experience.

A production and/or service environment with high tech products and complex production processes
Knowledge complex SEM systems is a plus
Working experience or knowledge in semiconductor equipment as well as understanding the concept of CRAMS (cost, reliability, availability, manufacturability, serviceability) is required
A background in the application of charged optical optics, high voltage, charged particle physics, vacuum systems and semiconductor fabs is desired


Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

Can observe and respond to people and situations and interact with others encountered during work.
Can learn and apply new information or skills.
Must be able to read and interpret data, information, and documents. Interpret and update Gantt charts. Understand basic project planning, dependencies, and milestones
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
Ability to complete assignments with attention to detail and high degree of accuracy.
Proven ability to perform effectively in a demanding environment with changing workloads.
Result driven-demonstrate ownership and accountability.
Identifies bottlenecks and drives improvements.
Work independently or as part of a team and follow through on assignments with minimal supervision.
Demonstrate open, clear, concise and professional communication.
Ability to establish and maintain cooperative working relationships with co-workers and customer.
Work according to a strict set of procedures within the provided timelines.

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

The employee is required to work in a cleanroom environment: full gowning (full body coveralls, hood, CR safety shoes, face mask, nitrile gloves and safety glasses. Working under ISO 9000/14000 standards).
While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally lift and/or move up to 20 pounds.
The environment generally is moderate in temperature and noise level.
Evaluate the serviceability of tool installation and maintenance and implement improvements to meet availability and product design specifications. As required, maintain records and reporting systems for coordination of manufacturing operations
Read and interpret design drawings, schematics, or documents and provide feedback to designer. Understanding of system level interactions between Electron-optics, electronics and mechanical parts to enable effective problem solving at the system level down to the individual piece part level.
Can work under deadlines pressure. Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
Self-driven individual with keen technical ability. Willing to learn and apply new information or skills.
May require international travel dependent on business needs around 20%.

The California base annual salary / hourly range for this role is currently $107,000 - $165,000. Pay scales are determined by role, level, location and alignment with market data. Individual pay is determined through interviews and an assessment of several factors that that are unique to each candidate, including but not limited to, job-related skills, relevant education and experience, certifications, abilities of the candidate and
pay relative to other team members. Our recruiters can share more information about our bonus program, benefits and equity during the hiring process.

EOE AA M/F/Veteran/Disability

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