Software Quality and Continuous Improvement Manager

Introduction to the job

ASML US, including its affiliates and subsidiaries, brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

Our mission is to support and strengthen technology development by ensuring and improving Quality Control, reducing risks, driving Improvement and Quality Assurance providing insight on D&E processes and deliverables with a predictable outcome. With a continuous growing demand for faster delivery of latest technology, good Quality and reliability becomes more and more challenging. This means that the quality of our products must increase. We do this by monitoring and driving product Quality through the complete process from idea to customer acceptance (Quality control), securing process adherence and implement lessons learned (Quality assurance) and continuously improve our WoW (Quality improvement).

The position is part of Business Line Applications, Business Unit Brion. The Q Manager will be a member Quality & Integration department to align the quality improvement projects and facilitate leverage with Q activities in the rest of ASML.

Role and responsibilities

• Defines and aligns the department’s software quality vision and strategy.

• Defines and aligns the department’s quality vision and strategy.
• Providing regular reporting on process adherence and quality status of product and project, to Department Manager,
• Function Owners, Group Leaders and Project Leaders.
• Improve responsiveness to customer interest of the department by closing the customer-feedback loops to the development teams.
• Defines, Executes and reports on process improvement projects (i.e.: Continuous Integration) as part of the quality strategy at department level.
• Leads/participates in project teams in analyzing process gaps, identifies improvements, supports implementation and secures consolidation within the department. Makes the improvement proposal measurable. Process improvement proposals are based on analyses of measured data, and are fact based.

Education and experience

• Master's or Bachelor or degree in Applied Physics, Software / Electrical / Mathematics or (technical) Quality management.
• More than 3 years of work experience in technically driven organization(s), preferably within a development environment.
• Experience as project manager, program manager or line/quality manager.
• Experienced in quality methods and tools like e.g., 6 Sigma, value stream analysis, 5 Why’s analysis, Kaizen, brainstorming sessions, problem solving techniques, FMEA, 8D Ishikawa diagrams.
• if possible: Knowledgeable in international quality standards (ISO9001), process assessments and audits.

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

• Ability to manage complex relationships between various professional disciplines and organizational levels from engineer to VP.
• Excellent stakeholder management and team leader skills, able to collaborate across all levels of the organization with an open attitude.
• Excellent ability to manage change with the ability to overcome resistance and persist in achieving mission.
• Strong communication skills, good listener, with the ability to present information verbally and in written format.
• Self-propelling - learning & Quality improvement mindset and change management.
• Hands-on mentality to get the job done.
• Drive for continuous improvement; making use of the lessons learned.
• Strong analytical ability with a pragmatic attitude.
• Good knowledge of English.

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

Our mission is to support and strengthen technology development by ensuring and improving Quality Control, reducing risks, driving Improvement and Quality Assurance providing insight on D&E processes and deliverables with a predictable outcome. With a continuous growing demand for faster delivery of latest technology, good Quality and reliability becomes more and more challenging. This means that the quality of our products must increase. We do this by monitoring and driving product Quality through the complete process from idea to customer acceptance (Quality control), securing process adherence and implement lessons learned (Quality assurance) and continuously improve our WoW (Quality improvement).
The position is part of Business Line Applications, Business Unit Brion. The Q Manager will be a member Quality & Integration department to align the quality improvement projects and facilitate leverage with Q activities in the rest of ASML.

This position is located on-site in San Jose, CA. It requires onsite presence to attend in-person work-related events, trainings and meetings and to further ensure teamwork, collaboration and innovation. (Important to insert additional onsite language specific to the role: i.e., inspection, specific training and supervision, etc.)
A flexible workplace arrangement may be available to employees working in roles conducive to remote work (up to two days a week).

The California base annual salary for this role is currently $117,000- 179,400. Pay scales are determined by role, level, location and alignment with market data. Individual pay is determined through interviews and an assessment of several factors that that are unique to each candidate, including but not limited to, job-related skills, relevant education and experience, certifications, abilities of the candidate and pay relative to other team members. Our recruiters can share more information about our bonus program, benefits and equity during the hiring process.

EOE AA M/F/Veteran/Disability

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