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Senior Quality Engineer
In a nutshell
San Diego - CA, US
Introduction to the job
ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler Arizona, San Jose and San Diego California, Wilton Connecticut, and Hillsboro Oregon.
The Quality Engineer works in an environment with highly complex and interrelated technology, where innovative leading-edge products are developed and further optimized. With very specific market dynamics that have traditionally lead to a strong focus on time to market and cost to enable our customers to realize the next node. Our customers are becoming more and more demanding, require faster ramp-up towards high availability and low Cost of Operation, are more educated and want to be more closely involved, setting higher standards for optimizing cost & quality.
The Quality Engineer plays a key role in identifying risks throughout the Product Generation Process. When the situation requires the Quality Engineer may be involved in interactions with suppliers and customers. It is essential that the Quality Engineer looks beyond the D&E sector and focuses on driving continuous improvement end-to-end, across the value chain with close cooperation with colleagues in Operations, Manufacturing, Customer Service and our End customers.
The Quality Engineer needs to be able to influence others without formal power. The D&E line management is in the end responsible for delivering quality, however the Quality Engineer needs to work with the D&E Group / Project Leaders and employees to ensure that they take this ownership and put the required processes and tools in place to meet our customers demand and reduce waste.
The Quality Engineer supports the transition from ‘Quality as a choice’ to ‘Quality first’, which entails a key role as change agent to make this shift. Thereby they are facing a complex landscape with diverse (and highly educated) stakeholders of a broad range of functional and technical areas and will need to be able to overcome resistance and activate people.
This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with applicants who are immediately eligible to access controlled technology.
Role and responsibilities
- Supports the (Cluster) Quality Manager in preparing the operational Quality plan.
- Coordinates and facilitates FMEA sessions for both hardware and software projects across all functional areas in San Diego.
- Implements the operational plan and takes ownership in solving quality issues.
- Provides analysis and solutions for deviations in departmental Quality targets.
- Provides direction to employees according to established policies and management guidance.
- Advises on ‘Quality’ content subjects, making proposals for translating given policies to business situations.
- Thinks by understanding and applying a wide range of procedures and answering questions about what needs to be done in specific/complex situations using own professional judgement.
- Exercises judgment within defined procedures and policies to determine appropriate action.
- Is involved in early design stages and provides coaching and guidance to professional individual contributors (e.g. project teams).
- Acts as advisor to departments or sub-departments and may become actively involved, as required, to meet schedules and resolve problems.
- Identifies quality risks in PGP adherence, drives mitigation and closure, by asking the right questions, analyzing data and providing insights to line management.
- Is involved in- and supports customer audits, -escalations and challenges issues and provides analysis of the situation and data.
- Acts as change agent in the transformation from ‘Quality as a choice’ towards ‘Quality first’, promotes Quality culture & behavior, drives process adherence from the start.
- Contributes to development, improvement and harmonization of data analysis methods, reporting and tools, and drives data quality for the own Cluster / Department.
- Supports the customer feedback loops to drive continuous improvements for products, systems, tools and culture.
Education and experience
- Assoicates or bachelor's degree in applied physics, Electrical / Mechanical / Mechatronic Engineering or (technical) Quality management, or related.
- 7 years of related experience in a Quality role.
- Developed in professional expertise, knowledge of Quality methods and tools (e.g. root cause analysis, FMEA, 8D, DfSS).
- Knowledge of company policies and procedures to resolve a variety of issues, including PGP.
- Working knowledge of company products and services.
- Experience with implementing Quality standards in complex organizations.
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
- Good stakeholder management and consulting skills, able to collaborate across all levels of the organization with an open attitude, able to influence without power.
- Able to manage change with the ability to overcome resistance and persist in achieving mission.
- Strong communication skills, good listener, with the ability to present information verbally and in written format.
- Self-propelling - learning & (Quality) improvement mindset.
- Proactive and hands-on mentality to get the job done.
- Drive for continuous improvement; making use of the lessons learned.
- Strong analytical and conceptual ability with a pragmatic attitude, fact-based approach.
- Good knowledge of English.
Diversity & Inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
The employee is occasionally required to move around the campus.
The employee may occasionally lift and/or move up to 50 pounds.
May require travel dependent on business needs.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Can work under deadlines.
The environment generally is moderate in temperature and noise level.
Must be able to read and interpret data, information, and documents.
Can observe and respond to people and situations and interact with others encountered in the course of work.
Can learn and apply new information or skills.
Responsibilities include periodic travel to regional and overseas sites for product technical support and special support projects.
Work may include onsite technical support involving heavy lifting of equipment & modules.
Position will require technical work activity in a clean-room production environment and/or laboratory setting.
The environment generally is moderate in temperature and noise level.
Occasionally may be exposed to loud noise bursts and may be exposed to toxic gases (fluorine).
Must be able to work in small, confined spaces.
The California base annual salary/hourly range for this role is currently $91,875.00- $153,125.00. Pay scales are determined by role, level, location and alignment with market data. Individual pay is determined through interviews and an assessment of several factors that that are unique to each candidate, including but not limited to, job-related skills, relevant education and experience, certifications, abilities of the candidate and pay relative to other team members. Our recruiters can share more information about our bonus program, benefits and equity during the hiring process.
EOE AA M/F/Veteran/Disability
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