30+ days ago - req7573

CS - NPI program manager - Hsinchu

Research & development

Mechatronics

In a nutshell

Location

Hsinchu, Taiwan

Team

Research & development

Experience

8+ years

Degree

Bachelor

Job Category

Mechatronics

Introduction

NPI manager is responsible for the CS activities that help ASML with smooth new product introduction, evaluation, installation/upgrade/implementation, and transition from NPI to HVM (high volume manufacturing).

Job Description

- A part of tsmc account team: CS representative in account team, coworking with account managers, business development managers, and product marketers for new product rollout and implementation.

- Leader of the tsmc customer focus team: bridging the communication between ASML and tsmc. Utilizing the resource within ASML to secure product insertion.

- Customer interfacing: main contact window for all CS activities during NPI phase, ensuring the customer requests are landed and followed up

- Line manager of a group of project leaders and technical leaders. The business of the project leaders include: new platform intro and business support, new software version and service package rollout, NPI upgrade rollout, new technology/feature evaluation and implementation, site readiness (for service actions), and tool performance feedback and improvements.

- Cross-department coordination: establish process and way of co-working so the teams can work together to reach the same business goal.

Education

To be completed

Experience

To be completed

Personal skills

To be completed

Context of the position

To be completed

Other information

To be completed