req8151

CH CS Hiroshima Apps

Customer Support

Physics / Mathematics

In a nutshell

Location

Hiroshima, Japan

Team

Customer Support

Experience

0-2 years

Degree

Bachelor

Job Category

Physics / Mathematics

Introduction


Customer Support (CS) is responsible for the delivery, installation, maintenance and optimization of ASML IC manufacturing system at customer Locations.Field Application Engineer (FAE) group belongs to CS.

Job Mission

FAE’s work location is in an ASML office near a customer production factory.

Currently FAE is working at Yokkaichi (Mie), Saijo (Hiroshima), Kumamoto and Tsuruoka (Yamagata).Customer in Uozu (Toyama), Nagasaki and other location s are supported remotely.

FAE in Saijo reports to the group leader in Saijo.

Job Description

  • support scanner related issue for sustaining

  • improve customer production for HVM

  • support new functionality evaluation, and deployment

  • support NPI system install, and beta testing

Education

Bachelor/Masters/ PhD in Electrical engineering, Metrology, Material Science, Mathematics, Physical Science

Experience

More than 2 years experience in ASML

Personal skills

  • Ability to work effectively with other teams

  • Ability to work effectively with different cultures

  • Customer focus and analytical skills

  • Prioritize and manage multiple issue with team members

Context of the position

To be completed

Other information

To be completed