req9470

CS - Field Application Engineer - Hsinchu

Customer Support

Electrical engineering

In a nutshell

Location

Hsinchu, Taiwan

Team

Customer Support

Experience

0-2 years

Degree

Master

Job Category

Electrical engineering

Introduction

Provide you the opportunity to work with talents and multiple national people around the world.

You can learn cutting-edge metrology technology in semiconductor industry

Other than customer support, you can get deeply involved in product development to meet customer roadmap by working with development team in headquarter.

Job Mission

We proactively enable business development & drive customer adoption of a tailored portfolio of sustainable ASML products and services by applying our industry product and process knowledge in a collaborative learning environment.

Job Description

Business project support

- Deliver solid metrology project results within due date by closely working with
customers, peers and VHN development team

- Proactively work with development team to develop new metrology technology to meet customer
requirements

Customer support

- Support troubleshooting customer issues and lead escalation.

- Support customer process qualification to secure metrology performance, including
target and recipe optimization of metrology system

Explore, understand and fulfill

- customer’s needs to meet customer performance requirements

Personal skills

- Be proactive

- High flexibility and pressure resistance

- Be a solution driver

Other information

To be completed