30+ days ago - req9933

Manufacturing - HMI Customer Support Coordinator - Tainan

Logistics & Supply Chain Management

Logistics & Supply Chain Management

In a nutshell

Location

Tainan, Taiwan

Team

Logistics & Supply Chain Management

Experience

3-7 years

Degree

Master

Job Category

Logistics & Supply Chain Management

Introduction

Are you ready to be the key counterpart of responsible for service spare parts demand? Hermes Microvision Inc. (HMI), an ASML company, has been committed to the research and development of the most advanced E-beam Inspection (EBI) tools and solutions for the leading semiconductor manufacturing fabs.

Job Mission

As a CS coordinator, you will be working as a member within the team of achieving target fulfill rate, meanwhile to deal with field emergency case. To accomplish JIT demand support for field requirement.

Job Description

1. Service spare parts (Tool+PM) demand forecast.

2. Service replenishment schedule.

3. Service parts WW region fulfillment rate.

4. Spare parts region allocation control.

5. CS team coordination.

6. EOL/PN issue.

7. Intel CE! Project.

Education

-Bachelor/Master degree is required.

-Major in: Information management/Supply Chain Management.

Experience

2~3 years’ experience

Personal skills

• Good communication skills ( verbal and written); able to work collaboratively with different departments

• Good level of English ( verbal and written).

• Strong analytical ability with a pragmatic attitude

• Team player who is able to convince others with various cultural backgrounds.