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Account Manager - RET / OPC or Lithography Market
Sales & marketing
Computer science & software engineering
In a nutshell
Hillsboro - OR, US
Sales & marketing
Electrical engineering, Computer science & software engineering, Physics
Introduction to the job
The mission of Account Manager is to be a bridge between customer and ASML Brion, align the interests of both sides in terms of technology / product roadmap, support and quality, and commercial agreements. Your effectiveness will impact market share and revenue growth.
This position may require access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require the Company to proceed with candidates who are immediately eligible to access controlled technology.
Role and responsibilities
·Own the success of Brion business at a major U.S.-based IC maker, including all Brion product groups.
oAnalyze customer roadmaps/requirements and align Brion solutions to meet customer needs, with the support of Product Teams and Field Applications
oDevelop specific business win strategies, from new product/ application introduction to demonstrations/ evaluations.Drive for commercial closure of evaluations.
·Commercial proposals and negotiations:
oDevelop specific commercial strategies, including deal content, pricing, terms, and negotiation steps.
oSecure internal approvals in Brion and alignment with ASML account team.
oNegotiate w/ customer to close the business.
·Customer relationship development:
oResponsible for understanding customer’s priorities, interests and concerns.Responsible for understanding customer’s organization.
oDevelop trusted personal relationships with key persons.Create customer relationship mapping, and provide channels for additional relationship development.
oCreate effective channel and amplification for Voice of the Customer
oEnsure customer priorities and concerns are understood internally and addressed, including technology, quality, support, etc.
oGenerate business forecast through analyzing and mapping Brion product roadmap to customer needs and competitive position. Synchronize with ASML and HMI product roadmaps and opportunities as applicable.
oExecute forecasted business; maintain or exceed committed commercial goals.
oProvide input on headcount/ competency of the support team as applicable.
·Other duties as assigned
·Job description subject to change at any time
Education and experience
oPHD, Master’s or Bachelor’s degree in Engineering or Science
o5+ years of semiconductor industry experience, in RET/OPC or lithography
oCustomer facing experience is a must.Business experience a plus
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
·Strong team work skills
·Strong English communication skills – both written and oral
·Strong indirect influence/ leadership skills
·Strong results orientation
·Comfortable to decide and act in an environment of changes and uncertainty
·Ability to forge agreements amongst parties with differences of perspectives and priorities
·Demonstrated ability for project management and to deliver per plan
·Demonstrated ability to work independently
·Demonstrated creativity in solution development
·Ability to think strategically and for the long-term
·Proficient use of all Microsoft Office suite programs
Diversity & Inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
EOE AA M/F/Veteran/Disability
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Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.
Occasionally lift and/or move up to 5 pounds.
U.S. Flexible Work policy may be available to employees who work in conductive roles. Mutually-beneficial alternative work arrangement must be approved by manager – hybrid working Model.
May require travel (primarily domestic) dependent on business needs – Up to 20%
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work according to a strict set of procedures within the provided timelines.