Engineering Team Lead
In a nutshell
No (not at all)
ASML is a high-tech company, headquartered in the Netherlands who manufacture complex lithography (electro-mechanical & Optical) machines that chipmakers use to produce integrated circuits, or computer chips. Over 30 years, we have grown from a small startup into a multinational company with over 60 locations across Europe, Asia and the US. Behind ASML’s innovations are engineers who think ahead. The people who work at our company include some of the most creative minds in physics, electrical engineering, mathematics, chemistry, mechatronics, optics, mechanical engineering, computer science and software engineering. Because ASML spends more than €2 billion per year on R&D, our teams have the freedom, support and resources to experiment, test and push the boundaries of technology. They work in close-knit, multidisciplinary teams, listening to and learning from each other.
About the Job
The ASML Customer Support (CS) organization is responsible for the qualification, repairment and maintenance of advanced ASML systems at customer sites. The CS Engineering Team lead will be responsible for leading up to 15 engineers, have the opportunity to put his or her stamp on how they drive and deliver operational excellence whilst ensuring the highest quality standards are maintained across their team. As part of the site leadership team , the CS team lead will play a strategic role in enabling and preparing their team to deliver outstanding levels of performance and support and as such, secure our place and growth into the future. The role is based in our Leixlip office in Co. Kildare. We are looking for a leader who: sets direction; drives performance; develops networks, and communicates effectively with our customer to name a few. This position will follow either a front end or back end of the week work structure enabling the leader to align with their team of engineers.
Role and responsibilities
Lead, manage and develop a team of engineers with direct people performance management reporting responsibilities.
Make priority decisions based on ASML guidelines and customer expectations.
Manage and ensure skills and resources available for 24* 7 customer support program including escalations.
Drive operational excellence. Provide necessary KPI reporting for your areas of responsibility.
Contribute and own our lessons learnt, structural improvements and Continuous Improvement programs
Participate in site planning and leadership meetings.
To thrive in this job, you’ll need the following skills:
Safety first mentality Quality "first time right" philosophy.
Excellent communication skills with a focus in understanding, supporting and influencing others
Able to convince, inspire and motivate people. Empathy, ability to “read” people: understand values and motives that drive behavior
Passion for operations, engineering, management and people development including but not limited to :
- setting direction
- goal-oriented orchestrator
- talent developer
- performance driver
- network builder
Sustain a structured way of working in a dynamic environment.
Driven and self-steering.
Excellent Team Player.
Education and experience
BEng/ BSc (Level 8 or greater) in engineering or science discipline or other relevant qualifications or experience.
3+ years of people management experience in a dynamic industrial production environment with a customer facing role or equivalent
Opportunity to work with one of the most dynamic high tech companies in the world
Private medical insurance
25 days holidays (excluding bank holidays)
Car allowance or Company Car
Laptop and Phone
Profit Share scheme
Enhanced family / partner policies
Watch the video below to learn more about ASML and the advanced systems we produce:
Travel 10% depending on phase of project.
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