Field Service Engineer - based in Nijmegen NL

Introduction to the job

ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips.

We design, develop, integrate, market and service these advanced machines, which enable our customers, the world’s leading chipmakers, to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics.

We are looking for a Field support Engineer that is experienced in semiconductor or adjacent high tech equipment maintenance. You will be part of the technical core team of CS Field Service Engineering based in Nijmegen, The Netherlands, supporting an new customer for XT:400L platform.

Having a proactive and entrepreneurial mindset will make you, ASML, and our customer successful.

Are you a team player that likes to take a part in solving challenging, technical issues in a manufacturing environment? Then this is the position for you

This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Role and responsibilities

Maintain and service photo lithography equipment at customer site in clean room. Periodically install new equipment, perform upgrades on existing equipment and system relocations.

• Advise customer on actions to correct system malfunctions.

• Interact with customer–train in use and maintenance of equipment, answer questions and provide technical assistance.

• Accurately maintain/document time and works actions.

• Drive improvement via proper channels.

• Work from procedures, diagrams, written and verbal descriptions, layouts or defined plans to perform preventative maintenance activities and testing under supervision.

• Responsible for shipping and receiving of modules needed for preventative maintenance activities, as well as crating and uncrating module assemblies. This will include the administrative tasks/paperwork/forms that support such activities.

• Can perform automated or semi-automated setup, calibration, and preventive maintenance routines on laser systems with limited supervision

• Use standardized tools and electronic equipment (i.e., torque wrenches, electric and pneumatic screwdrivers and ball drivers, lifting equipment, computers, oscilloscopes) to assemble/install/remove or perform testing and guided troubleshooting.

• Prepares replaced assemblies for shipment, including follow-up for any Failure Analysis modules.

• Document and monitor safety or security violations critical to service operations.

• Perform FCOs or upgrades procedures described with detailed instructions

• Role requires flexibility to support customer escalations with the possibilities to work overtimes and weekends from time to time.

Education and experience

• Bachelor's degree in Engineering field, or equivalent experience.

• Experience in using tools and electronic equipment (i.e., torque wrenches, electric and pneumatic screwdrivers and ball drivers, lifting equipment, computers, oscilloscopes) to assemble/install/remove or perform testing and guided troubleshooting.

• Ability to read engineering specifications and sketches.

• Experience preparing assemblies for shipment, following up, keeping all parties updates.

• Experience in logistics software: Oracle, SAP preferred.

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

• Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.

• Ability to complete assignments with attention to detail and high degree of accuracy.

• Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.

• Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.

• Ownership and responsibility–is able to adapt to customer circumstances, is proactive and drives for changes.

• Quality–is able to show a proactive mentality and be able to do more than is expected. Be able to think out of the box to come to adequate solutions to issues.

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

EOE AA M/F/Veteran/Disability

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