Supplier Capability Lead

Job Mission

Ensure the future service demand of the service supply chain is secured:

• Ensure all service demand (long term forecast) is integrated into supplier capability assessments for both factories and suppliers
• Obtain insight in risks for service and drive mitigation plans to close the gaps for service demand
• Deliver comprehensive insight in future supplier capability gaps for all business lines; summarize the gap closure plan status and determine impact for the service supply chain. Escalate when needed.

Job Description
Be part of the Service Forecasting team and:

• Share relevant updates to stakeholders and involve in gap closing plans
• Act as a linking pin/point between two supply chains and sourcing with respect to supplier capabilities
• Coordinate the process on behalf of the installed base of the customer and ensure data consistency between the two supply chains
• Process owner for the service supply chain on supplier capability
• Report out on completeness of the capability assessment for service and capability results. Drive for 100% completeness
• Determine risk & impact for the service supply chain and define the critical gaps that need explicit follow up
• Drive mitigation actions with sourcing on gaps and involve the right stakeholders
• Report out on progress & impact
• Ownership of supplier capability dashboard
  • Ensure maintenance
  • Quarterly refresh of data
  • Improve and support users with interface changes and analysis
• Participate in supplier capability carousels as demand owner (voice of customer); challenge plans

Education

Relevant Master degree (e.g Industrial Engineering & Management Science, Business Administration, Supply chain or Engineering)

Experience

• Experience with end-to-end supply chain process improvement
• Experience with data analyses
• Has > 5 years of experience in (service) supply chain
• Familiar with ERP – preferably SAP
• Experience in working in a team driven by continuous improvement

Personal skills

• Analytical, pro-active personality taking initiative
• Business sense, commercial attitude and customer-focus
• Structured way of working (eye for detail)
• Is able to both, speak and write, English and Dutch fluently
• Communicates professionally
• Is flexible, has no 9 to 5 mentality
• Is process oriented
• Drives continuous improvements

Context of the position

This Service Forecasting team is part of the Customer Supply Chain Management (CSCM) departments. CSCM is responsible for meeting service level agreements (SLAs) with customers. CSCM manages challenges in a global network with thousands of unique spare parts and delivers true customer satisfaction through differentiated and affordable logistics services. ASML’s aggressive time-to-market strategy and increasing system functionality means machines are often upgraded at the customer during their lifetime. CSCM’s highly educated workforce drives planning and execution of spare part management network of ASML.

Other Information

Sourcing & Supply Chain (S&SC) is an industry-leading supply-chain management organization, responsible for ensuring material availability to ASML’s factories and customers. Our DNA contains customer focus, concurrent engineering, virtual integration plus the ability to thrive in a volatile market, accelerate the supply chain and deliver creative solutions. S&SC plans up to four years ahead while customer requirements and system bill of materials can change at any time. Any break in material availability can have an unacceptable impact for our customers. So S&SC must proactively identify and solve potential issues by working closely with our technical departments and customers, and actively managing an extensive supplier base. With over 350 highly educated and motivated people, S&SC has been awarded the best logistic company of the Netherlands award in 2013.