In a nutshell
Location
Hwasung, Korea
Team
Customer support
Work Experience
2-3 years, 4-9 years
Educational Background
Physics, Mechanical Engineering, Electrical Engineering, Mechatronics, Other technical backgrounds
Travel
25%
Remote Work
Partially
Introduction to the job
장비 모듈별 전문가
Technical Support Engineer_Mechatronic / Electronic / Sensor
Role and responsibilities
- Provide support to internal and external customers by solving escalated problems and providing information to ensure the optimum machine performance criteria are met in the field.
- Develops and implements solutions to unusual and complex technical problems escalated from field service or by customers. Escalates problems to Equipment support per ASML procedure including complete and accurate data and problem descriptions.
- Performs data analysis of systems to resolve problems and/or to improve system performance. Recommend and implement improvements to the hardware and/or process parameters and/or associated methodologies/procedures pertaining to the repair/set-up of the ASML tools.
- Coordinates the various resources in different locations to solve escalated technical problems.
Education and experience
- Bachelor’s Degree or above
- More than 2 years of semiconductor equipment, mechatronics, automatic control (For MS degree, no experience is required.)
- Knowledge in servo control, electric and electronics engineering, mechatronics, pneumatic, sensor and actuator, MATLAB for data analysis
Skills
- Fluent English
- Professional Communication Skill
- Capable of dealing with a broad range of technical subjects
- Good analytical, communicative and social skills
- Focused on quality, continuous improvement.
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Other information
*Location: 화성, 평택, 이천
EOE AA M/F/Veteran/Disability
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