Technical Support Engineer_Mechatronic / Electronic / Sensor

Customer support

In a nutshell


Hwasung, Korea


Customer support

Work Experience

2-3 years, 4-9 years

Educational Background

Physics, Mechanical Engineering, Electrical Engineering, Mechatronics, Other technical backgrounds



Remote Work


Job ID: J-00281517

Introduction to the job

장비 모듈별 전문가

Technical Support Engineer_Mechatronic / Electronic / Sensor

Role and responsibilities

  • Provide support to internal and external customers by solving escalated problems and providing information to ensure the optimum machine performance criteria are met in the field.
  • Develops and implements solutions to unusual and complex technical problems escalated from field service or by customers. Escalates problems to Equipment support per ASML procedure including complete and accurate data and problem descriptions.
  • Performs data analysis of systems to resolve problems and/or to improve system performance. Recommend and implement improvements to the hardware and/or process parameters and/or associated methodologies/procedures pertaining to the repair/set-up of the ASML tools.
  • Coordinates the various resources in different locations to solve escalated technical problems.

Education and experience

  • Bachelor’s Degree or above
  • More than 2 years of semiconductor equipment, mechatronics, automatic control   (For MS degree, no experience is required.) 
  • Knowledge in servo control, electric and electronics engineering, mechatronics, pneumatic, sensor and actuator, MATLAB for data analysis


  • Fluent English
  • Professional Communication Skill
  • Capable of dealing with a broad range of technical subjects
  • Good analytical, communicative and social skills
  • Focused on quality, continuous improvement.

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

*Location: 화성, 평택, 이천

EOE AA M/F/Veteran/Disability

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