Quality & Continuous Improvement Manager

Sourcing & Supply Chain

Logistics & supply chain management

In a nutshell

Location

Veldhoven, Netherlands

Team

Sourcing & Supply Chain

Experience

8+ years

Degree

Master

Job Category

Logistics & supply chain management

Travel

10%

Published: 9 days ago Job ID: J-00262414-412

Introduction to the job

Are you willing to take a pivotal position in S&SC to shape and drive the next phase of Quality and Continuous Improvement?
Are you excited by combining a broader perspective with hands-on activities and interventions in the departments across S&SC?
Do you bring experience in operational management and understand the dynamics of making things work in real life?
Are you a strong influencer who can mobilize and challenge teams at all levels across Sourcing & Supply Chain?
Are you result oriented, pragmatic and want to join our ambition to unleash the potential of everyone improving every day?
Are you ready to drive continuous improvement in a more integral way, uniting and leverage Lean with other improvements capabilities and Centers of quality across ASML?
Then you may want to join our team!

Job Mission

As ‘Quality and Continuous Improvement Manager’ you are responsible for the Quality Management and Continuous Improvement initiatives within Sourcing & Supply Chain. You are member of a multidisciplinary team that strategically manages quality improvements within supply chain in order to increase the quality of ASML products and services and decrease the cost of non-quality. Main focus areas are driving supply chain to a zero defects, zero repeat and first time right mindset, enabling accelerated learning, performing (business) process improvements optimization and developing the supply chain to a higher maturity level. In addition to being the quality interface within Sourcing & Supply Chain, the QCI Manager will work with ASML stakeholders on: finding structural solutions to material quality non-conformities, supplier capabilities development and managing the feedback loop with ASML stakeholders.

Within S&SC QNI, as QCI Manager you drive changes within the supplier quality management processes to ensure the quality of the product in the future.
Using your knowledge in quality management, analytical thinking, professional network and excellent people skills, you will be responsible for the following:

  1. Quality Improvement - Using the Voice of the Customer process(internal/external) & drive improvement of supplied Quality
  2. Quality Assurance - Driving Robust Quality Assurance Process
  3. Quality Competence Center/Ambassador - Promoting & Advancing the Quality Culture

Role and responsibilities

  • Quality and Continuous Improvement Manager drives (a)cross-sectorial collaboration and improvement platforms.
  • Interfacing the business partners, defines and brings to successful completion continuous improvement programs, building quality up-stream throughout the supply chain.
  • Process definition
  • Preparation and facilitation of project meetings
  • Setting up governance models for the multi-disciplinary team(s)
  • Managing communication channel(s)
  • Managing and aligning with internal and external stakeholders across applicable sectors

Deploying decisions from project boards into the projects and execute implementation

  • Strive to set up a transparent execution environment, performance oriented
  • Create impact from an autonomous position

Education and experience

  • MSc degree in Quality management, Supply Chain Management, (Industrial) Engineering, Project management
  • 8+ years relevant work experience in a similar role
  • Experience in high tech, low volume industry
  • Experience in quality management
  • Experience with supply chain processes in production environment (e.g. supply chain improvements, supplier management, customer service, planning)
  • Experience in stakeholder management on various levels
  • Experience in operations management
  • Knowledge of Quality processes (e.g. SPC, FMEA, 8D), Continuous improvement techniques, Lean Six Sigma toolbox, 6σ Black Belt preferred

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

  • Excellent stakeholder management and relationship building skills
  • Excellent ability to manage change with the ability to overcome resistance and persist in achieving the mission
  • Enthusiastic, motivates and empowers colleagues
  • Ability to influence without hierarchical power on various levels in organization
  • A learning and (quality) improvement mindset and change management
  • Conceptual thinker
  • Strong analytical skills
  • Strong negotiation skills for interacting with other sectors

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

ASML is a leading provider of advanced technology systems for the semiconductor industry, employing more than 30.000 people in 16 countries. Its success is based on four pillars: technology leadership combined with customer and supplier intimacy, highly efficient manufacturing and entrepreneurial spirit.
Within this organization the Sourcing & Supply Chain (S&SC) sector is responsible for all commercial and operational supplier interactions; Strategic sourcing & procurement, supply chain phase-in and phase-out of new and changed products, integrated supply chain planning, customer supply chain management on spare parts and upgrades, logistics operations and spares.

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