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Sales - HMI Account Manager - Hsinchu
Sales & marketing
Other job categories
In a nutshell
Sales & marketing
Other job categories
Introduction to the job
Drive metrology products to fit customer needs and grow business
Business Alignment and Relationship Development for metrology equipment: Manage business alignment for TSMC accounts by identifying gaps in customer expectation and ASML/HMI’s offerings and working to reduce those gaps. Develops and maintains an excellent customer relationship to ensure ASML’s positions as the continued vendor of choice. This is accomplished by creating strong interface between multiple levels of the customer and ASML including engineering, purchasing, planning, R&D, management, operations, accounting, finance, business lines and marketing, deal structuring team, legal/ contract, etc. Conveys a strong understanding of customer’s expectation; recognizes the business linkages and strategies with present and future customers’ needs effectively to ensure customer satisfaction and account profitability.
Role and responsibilities
Business goals and strategy: Helps to develop clear goals and success factors directly linked to the achievement long term and short term of Global Account business strategies. Ensure ASML strategies are translated into specific objectives, action plans and metrices for the Global Account. Take clear accountabilities to Global account team by providing appropriate guidance. Proactively looks for ways to improve value, quality and service to customers through appropriate relationships and feedback mechanisms. Looks for ways to develop and build potential new business opportunities for ASML/HMI’sproducts.
Education and experience
Requires a Bachelor’s degree in Electrical Engineering, Semiconductor Engineering, Materials Engineering, Physics
Prefer candidate to hold a Master’s Degree in Electrical Engineering, Semiconductor Engineering, Materials Engineering, Physics
Minimum 5 years of relevant work related experience as Metrology Inspection engineer or sales position
Experience in defining market needs based on deep understanding of customers, applications and products
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
Advanced English written and verbal communication skills
Capability to lead team and co-work with related teams
eBeam inspection or Semiconductor process knowledge
Excellent presentation skills with peers, executives, customers Good problem analysis and solving skills
Motivated, pro-active, self-driven and flexible
Excellent coordination skills and communications skills
Excellent documentation skills
Multi-task player and good ability to work under different working environment pressures
Good team player and committed to the success of ASML
Good customer communication skills
Excellent problem-solving techniques
Self-starter; self-motivator; willing to do what it takes to get the job done
Diversity & Inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Expect a dynamic and enthusiastic working environment, where flexibility, drive and initiatives are highly valued. There will be travel required (~0-20%) as needed to support the designated customers. This position will report into the Head of HMI Sales Taiwan.
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