AAA | Mobile | Help | 
  • PDF version
  • Printfriendly
  • Add to my favorites
  • Send to a friend
  • Add comments

CustomerNet

What is CustomerNet?

CustomerNet is a secure website that contains information that is of interest to ASML Customers. The information on CustomerNet can be for all customers, tailored to one customer, or even to a single user. CustomerNet contains a lot of training information, computer based training, electronic documentation updates, and downloads of ASML-specific software tools.

Where is CustomerNet?

On the asml.com homepage, click the Go to other ASML websites pull-down menu, and select CustomerNet.

Why Register?

As a registered customer, you will receive a user name and password that allows you to view the information provided on the ASML CustomerNet secure web site.

Who Can Register?

Due to the proprietary and confidential nature of the information provided on the CustomerNet web site, user names and passwords can only be issued to legitimate owners of ASML equipment. ASML will thoroughly review each applicant to verify that he or she is a current employee of a ASML customer company before approving access.

How to Register

To register, click registration in the menu on the left. Required fields are marked with an asterisk.

ASML will review your request for access. If approved, you will receive two e-mail messages with your username and password. Please be sure to keep your user name and password in a safe place and do not share this information with others. Password-protect your computer or close your browser if you need to leave your computer unattended. If you do not receive notification within two working days, please send an email to IT.SERVICE.DESK@asml.com with a CC: to your ASML Account Manager.

Forgotten Passwords

If you forget your password, click Forgotten Password in the menu on the left.

Your password will be sent to the e-mail address you provided when you registered. If you forgot your user name or changed your e-mail address, you will have to re-register. If you do not receive notification within two working days, please send an email to IT.SERVICE.DESK@asml.com with a CC: to your ASML Account Manager.

Personal Privacy

Any personal information that you submit to ASML will be used only to verify your customer status for the purpose of issuing a user name and password. No personal information will be provided to third-party companies.

Recommended Browsers

CustomerNet adheres to the W3C recommendations. The following browsers follow the W3C recommendations, you can choose which one you like best:

  • • Microsoft Internet Explorer IE11
    • Mozilla Firefox (latest release)
    • Google Chrome (latest release)
    • Apple Safari (latest release)

You may also use any other browsers that claim to adhere to the W3C recommendations.

Questions and Comments

Should you experience technical problems (login, password, access permissions), please send an email to IT.SERVICE.DESK@asml.com with a CC: to your account manager.

For commercial questions about CustomerNet ask your account manager, who will ensure it is forwarded to the department which will answer it.

Page updated on 2017-6-19 0:00 CEST

Home

Q3 Financial Results 2018

Q3 Financial Results 2018

ASML Holding N.V. will announce its 2018 Third Quarter Financial Results on Wednesday, October 17, 2018.

Read More

Video Interview: CEO Peter Wennink Q2 Financial Results 2018

Video Interview: CEO Peter Wennink Q2 Financial Results 2018

Shareholder Meeting 2018

Finance

A look into ASML’s cleanroom

A look into ASML’s cleanroom

Share Information

Year Overview - AEX

asml image
ASML share (15 min. delayed)
AEX:
NASDAQ:

Our Stories

ASML sets GUINNESS WORLD RECORDS™ title for the Smallest advertisement
ASML’s lithography machines are used to create microchips on the nanometer scale (that’s a millionth of a millimeter), which in turn enables electronic devices to become cheaper, faster and more…
20 years of EUV lithography innovation acknowledged by European Patent Office
The European Patent Office (EPO) recently recognized the groundbreaking R&D undertaken by ASML and its partners over the past 20 years. This article reflects on some of the most notable highlights…
All our stories

Annual Report 2017

Annual Report 2017

Select calendars:


Company Calendar

Press

Q3 Financial Results 2018

Q3 Financial Results 2018

ASML Holding N.V. will announce its 2018 Third Quarter Financial Results on Wednesday, October 17, 2018.

Read More

Video Interview: CEO Peter Wennink Q2 Financial Results 2018

Video Interview: CEO Peter Wennink Q2 Financial Results 2018

Twitter live

ASML customer co-investment program

EUV: Questions and answers

EUV: Questions and answers

Investors

Q3 Financial Results 2018

Q3 Financial Results 2018

ASML Holding N.V. will announce its 2018 Third Quarter Financial Results on Wednesday, October 17, 2018.

Read More

Video Interview: CEO Peter Wennink Q2 Financial Results 2018

Video Interview: CEO Peter Wennink Q2 Financial Results 2018

Finance

Finance

Share Information

Year Overview - AEX

asml image
ASML share (15 min. delayed)
AEX:
NASDAQ:

Annual Report 2017

Annual Report 2017

ASML customer co-investment program

Select calendars:


Careers Calendar

Careers

James Liu, System Install Engineer

James Liu, System Install Engineer

careervideo

careervideo

Read More

Jobs in San Diego

Jobs in San Diego

Our most recent vacancies are posted here on ASML.com.

Until the end of 2018, you will still find some San Diego jobs on our old careers site cymercareers.com.

Corporate culture

Corporate culture

ASML “創新導向”文化:不斷征服挑戰並維持技術領先優勢。
Corporate Culture

Select calendars:


Careers Calendar

Twitter live

myPanels

Edit panels