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Customer Support

 
Maintenance and Operations Support

ASML's commitment to outstanding customer support is second-to-none. ASML Customer Support is a well-established network of highly knowledgeable professionals committed to provide high quality support customized to the specific requirement of our customers.

Service Contracts

Every fab is different and requires different customer support coverage. Therefore, service contracts are designed to be flexible to fit any customer need. The contracts include service engineers, armed with the most up-to-date technical information to assure the highest levels of system performance, as well as experienced application specialists who support optimal (system) processing and new product implementation.

Spare Part Logistics

ASML's spare part coverage programs have a strong focus on directly improving availability and cost of operations. This improvement is achieved by supplying spare parts through ASML's worldwide inventory, ensuring that parts are stored close to customer systems to minimize unexpected downtime. ASML offers a wide range of parts availability options, ranging from best effort to even >97% local parts availability.

Relocations & De-installation Support

ASML relocation support safeguards a smooth and cost-efficient process eliminating relocation inefficiencies and reducing cycle time. Additional requirements to refurbish or upgrade your system can be addressed within the same project. Features:

  • Turn-key project approach including planning, material, and engineering support
  • Performed by qualified and skilled install engineers, using ASML standard sequences and procedures
  • Includes rental of required tooling and materials, without refurbishment or stocking cost
  • Guaranteed system performance

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Investor Day 2018

Investor Day 2018

Shareholder Meeting 2018

Finance

A look into ASML’s cleanroom

A look into ASML’s cleanroom

Share Information

Year Overview - AEX

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ASML share (15 min. delayed)
AEX:
NASDAQ:

Video Interview: CEO Peter Wennink Q4 Financial Results 2018

Video Interview: CEO Peter Wennink Q4 Financial Results 2018

Our Stories

Kids, tech is cool.
Society is facing an approaching global talent shortage as the job market struggles to keep up with the ever-increasing prevalence of technology. Tech companies play an important role in promoting…
Three key takeaways from ASML’s Investor Day 2018
On Thursday November 8, 2018, investors and financial analysts from around the world gathered at our headquarters in the Netherlands to get an update from our executives about ASML’s product…
All our stories

Annual Report 2017

Annual Report 2017

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Company Calendar

Press

ASML customer co-investment program

EUV: Questions and answers

EUV: Questions and answers

Video Interview: CEO Peter Wennink Q4 Financial Results 2018

Video Interview: CEO Peter Wennink Q4 Financial Results 2018

Twitter live

Investors

Investor Day 2018

Investor Day 2018

Finance

Finance

Share Information

Year Overview - AEX

asml image
ASML share (15 min. delayed)
AEX:
NASDAQ:

Video Interview: CEO Peter Wennink Q4 Financial Results 2018

Video Interview: CEO Peter Wennink Q4 Financial Results 2018

Annual Report 2017

Annual Report 2017

ASML customer co-investment program

Select calendars:


Careers Calendar

Careers

세계에 나가 다양한 기회를 접하다.

세계에 나가 다양한 기회를 접하다.

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Careers Calendar

‘ASML에서 일한다는 것

‘ASML에서 일한다는 것

Corporate Culture

Twitter live

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