AAA | Mobile | Help | 
  • PDF version
  • Printfriendly
  • Add to my favorites
  • Send to a friend
  • Add comments

Customer Support

 
Maintenance and Operations Support

ASML's commitment to outstanding customer support is second-to-none. ASML Customer Support is a well-established network of highly knowledgeable professionals committed to provide high quality support customized to the specific requirement of our customers.

Service Contracts

Every fab is different and requires different customer support coverage. Therefore, service contracts are designed to be flexible to fit any customer need. The contracts include service engineers, armed with the most up-to-date technical information to assure the highest levels of system performance, as well as experienced application specialists who support optimal (system) processing and new product implementation.

Spare Part Logistics

ASML's spare part coverage programs have a strong focus on directly improving availability and cost of operations. This improvement is achieved by supplying spare parts through ASML's worldwide inventory, ensuring that parts are stored close to customer systems to minimize unexpected downtime. ASML offers a wide range of parts availability options, ranging from best effort to even >97% local parts availability.

Relocations & De-installation Support

ASML relocation support safeguards a smooth and cost-efficient process eliminating relocation inefficiencies and reducing cycle time. Additional requirements to refurbish or upgrade your system can be addressed within the same project. Features:

  • Turn-key project approach including planning, material, and engineering support
  • Performed by qualified and skilled install engineers, using ASML standard sequences and procedures
  • Includes rental of required tooling and materials, without refurbishment or stocking cost
  • Guaranteed system performance

Home

Q2 Financial Results 2018

Q2 Financial Results 2018

ASML Holding N.V. will announce its 2018 Second Quarter Financial Results on Wednesday, July18, 2018.

Read More

Shareholder Meeting 2018

Finance

A look into ASML’s cleanroom

A look into ASML’s cleanroom

Share Information

Year Overview - AEX

asml image
ASML share (15 min. delayed)
AEX:
NASDAQ:

Our Stories

Are you soft enough for the job? The future of soft skills in technology
Think you can get away with merely having great ‘hard’ skills in a technical job? Think again. The evidence is adding up: soft skills are becoming increasingly important in the workplace. Thanks…
Calculated risks and dedication paves path toward IEEE Fellowship
High honor conferred to Anthony Yen, as one of many achievements in a long career driven toward realizing the volume introduction of EUV lithography; important lessons for eager engineering…
All our stories

Video Interview: CFO Wolfgang Nickl Q1 Financial Results 2018

Video Interview: CFO Wolfgang Nickl Q1 Financial Results 2018

Annual Report 2017

Annual Report 2017

Select calendars:


Company Calendar

Press

Q2 Financial Results 2018

Q2 Financial Results 2018

ASML Holding N.V. will announce its 2018 Second Quarter Financial Results on Wednesday, July18, 2018.

Read More

Video Interview: CFO Wolfgang Nickl Q1 Financial Results 2018

Video Interview: CFO Wolfgang Nickl Q1 Financial Results 2018

Twitter live

ASML customer co-investment program

EUV: Questions and answers

EUV: Questions and answers

Investors

Q2 Financial Results 2018

Q2 Financial Results 2018

ASML Holding N.V. will announce its 2018 Second Quarter Financial Results on Wednesday, July18, 2018.

Read More

Video Interview: CFO Wolfgang Nickl Q1 Financial Results 2018

Video Interview: CFO Wolfgang Nickl Q1 Financial Results 2018

Finance

Finance

Share Information

Year Overview - AEX

asml image
ASML share (15 min. delayed)
AEX:
NASDAQ:

Annual Report 2017

Annual Report 2017

ASML customer co-investment program

Select calendars:


Careers Calendar

Careers

James Liu, System Install Engineer

James Liu, System Install Engineer

careervideo

careervideo

Read More

Jobs at Cymer

Jobs at Cymer

Corporate culture

Corporate culture

ASML “創新導向”文化:不斷征服挑戰並維持技術領先優勢。
Corporate Culture

Select calendars:


Careers Calendar

Twitter live

myPanels

Edit panels