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Customer Support

 
Maintenance and Operations Support

ASML's commitment to outstanding customer support is second-to-none. ASML Customer Support is a well-established network of highly knowledgeable professionals committed to provide high quality support customized to the specific requirement of our customers.

Service Contracts

Every fab is different and requires different customer support coverage. Therefore, service contracts are designed to be flexible to fit any customer need. The contracts include service engineers, armed with the most up-to-date technical information to assure the highest levels of system performance, as well as experienced application specialists who support optimal (system) processing and new product implementation.

Spare Part Logistics

ASML's spare part coverage programs have a strong focus on directly improving availability and cost of operations. This improvement is achieved by supplying spare parts through ASML's worldwide inventory, ensuring that parts are stored close to customer systems to minimize unexpected downtime. ASML offers a wide range of parts availability options, ranging from best effort to even >97% local parts availability.

Relocations & De-installation Support

ASML relocation support safeguards a smooth and cost-efficient process eliminating relocation inefficiencies and reducing cycle time. Additional requirements to refurbish or upgrade your system can be addressed within the same project. Features:

  • Turn-key project approach including planning, material, and engineering support
  • Performed by qualified and skilled install engineers, using ASML standard sequences and procedures
  • Includes rental of required tooling and materials, without refurbishment or stocking cost
  • Guaranteed system performance

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Our Stories

20 years of EUV lithography innovation acknowledged by European Patent Office
The European Patent Office (EPO) recently recognized the groundbreaking R&D undertaken by ASML and its partners over the past 20 years. This article reflects on some of the most notable highlights…
ASML Fellows: giving technical experts the recognition they deserve
If the prospect of becoming a manager doesn’t make you excited, don’t worry; there are other ways to advance your career. At ASML, people can steer clear of the ‘managerial’ track and choose the…
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Annual Report 2017

Annual Report 2017

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Company Calendar

Video Interview: CEO Peter Wennink Q2 Financial Results 2018

Video Interview: CEO Peter Wennink Q2 Financial Results 2018

Shareholder Meeting 2018

Finance

A look into ASML’s cleanroom

A look into ASML’s cleanroom

Share Information

Year Overview - AEX

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ASML share (15 min. delayed)
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NASDAQ:

Press

ASML customer co-investment program

EUV: Questions and answers

EUV: Questions and answers

Video Interview: CEO Peter Wennink Q2 Financial Results 2018

Video Interview: CEO Peter Wennink Q2 Financial Results 2018

Twitter live

Investors

Annual Report 2017

Annual Report 2017

ASML customer co-investment program

Select calendars:


Careers Calendar

Video Interview: CEO Peter Wennink Q2 Financial Results 2018

Video Interview: CEO Peter Wennink Q2 Financial Results 2018

Finance

Finance

Share Information

Year Overview - AEX

asml image
ASML share (15 min. delayed)
AEX:
NASDAQ:

Careers

Select calendars:


Careers Calendar

Twitter live

Jobs in San Diego

Jobs in San Diego

Our most recent vacancies are posted here on ASML.com. Until the end of 2018, you will still find some San Diego jobs on our old careers site. Click here to go to cymercareers.com.
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