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2020 ANNUAL REPORT

Highlights

Tour our results and discover key information from our year in review

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INTRODUCTION

Business as (un)usual

How COVID-19 shaped 2020

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Technology

Forging ahead by working together

2020 was a year of breakthroughs, innovations and rewarding collaborations

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People

Adapt, improvise, overcome

Not only did our talented employees adapt to the new normal, they continued to deliver

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Community

When our communities thrive, we thrive

In 2020, a collective, active role in society was more vital than ever before

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Sustainability

On the long path to becoming circular

Working together with our value chain, we are accelerating our ambitions

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Finance

Record sales in a unique year

We achieved €14.0 billion of net sales in 2020