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Our US Global Support Center houses employees from Customer Support, sales and other support departments.
Chandler at a glance
Chandler is the US hub for ASML’s Global Support Center, one of three locations that provides 24/7 support to all field service engineers worldwide.
Number of employees
Average years of service
Inside ASML Chandler
The Chandler office is growing, and we’re looking to hire field application and Customer Support (CS) engineers, as well as team and group leads.
As a CS engineer, you’re the first to interact with customers, the first to respond to issues, and the first to keep technological advancement on track . Customer Support installs, integrates, optimizes, and maintains ASML lithography systems in chipmakers’ fabs (semiconductor manufacturing plants). These teams are the face of ASML, as well as the customer’s voice.
Our corporate functions in Chandler include human resources, finance, facility management and IT. These teams help to enable ASML to run smoothly.
Our expertise in Chandler
In Chandler, our Global Support Center helps deliver predictable leading-edge lithography manufacturing capacity to our customers and supplies around-the-clock support to all field service engineers. Our Global Support Centers work with a ‘follow the sun’ approach – we provide support at any time of day, wherever our customers are in the world. Chandler is also home to corporate functions such as sales and HR.
Discover a day in the life
A day in the life at ASML in Chandler
Our Customer Support engineers in Chandler work on the most complex systems in the world, dealing with lasers, accelerometers, optics, servos and control systems daily. Dozens of engineering disciplines come together to ensure the installed base health and product specifications for a leading US chipmaker with several fabs in Chandler.
Technology generalists and specialists diagnose, repair and maintain the lithography system to meet customer standards. This requires optimizing high-speed nanotechnologies to meet precision and quality goals, troubleshooting with bull’s-eye accuracy, or creating a roadmap for client success. The team continually focuses on making improvements in a challenging, dynamic work environment.
Working in Chandler: the ‘Valley of the Sun’
Located in Arizona, Chandler is the innovation and technology hub of the southwest. It is a prominent suburb southeast of Phoenix that offers many outdoor recreation opportunities, a vibrant downtown and other fun activities.
Chandler is part of the larger Phoenix metropolitan area nicknamed ‘Valley of the Sun’, as it is one of the world’s sunniest regions with a hot desert climate. It is home to high-end spa resorts, world-class golf facilities, shopping, arts and culture, and professional sports. The Desert Botanical Gardens is a top local destination to visit.
“There is something satisfying about working at the leading edge of technology: being on a tool for several hours and coming out feeling accomplished that you were able to solve a problem.”
- Jesse DeLeon, Customer Support engineer
“I love how every day we get these tip-of-the-iceberg problems. We look under the water line and discover a world of multi-competence technical challenges. We work as a team and melt these challenges away one by one. We learn new things every day while getting the job done.”
- Konstantin Starkov, Competence engineer Global Support Center, DUV