ASML Customer Support Heroes

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Discover Customer Support Engineering at ASML through the eyes of Nii Sowah, an engineer working with multiple teams on the field. He explains why teamwork is crucial and how working on the world’s most advanced machines means you’re playing a part in advancing the technology behind everyday life.

A hero's profile

Name: Nii Sowah Amporfro

Job Title: CS, Upgrade Install and Relocation Field Engineer

Years at ASML: 4

Background: Car mechanic

What he loves most about working at ASML: The challenge! I love to work with my hands, I used to be a car mechanic, but now I’m getting my hands dirty in the cleanroom. I love the challenge of working on an ASML machine.

“My first day at ASML was very impactful. Seeing a lithography machine for the first time, putting my suit on and going into the cleanroom, was an amazing experience. You get the chance to work on and troubleshoot a chip-making machine that’s worth millions and that is pushing society forward technologically.”

What does it take to be a CS hero?

Our Customer Support team takes on seemingly impossible missions and troubleshoots the world’s most cutting-edge technology. No two days are the same and every challenge is an opportunity for growth. But what exactly does a CS engineer need to succeed in this fast-paced environment?

CS superpowers: