Manufacturing - First Line Support Engineer - Linkou

Context

The FLS team acts as the factory's firefighters, responsible for swiftly resolving emergent technical issues with our machines. We also serve as technical consultants, providing knowledge transfer and accurate technical judgment to the production line.

You will encounter challenges such as time pressure, knowledge gaps, and unfamiliar issues. But don't worry! If you're willing to learn, you'll gain a significant sense of accomplishment.

Requirements

Bachelor degree in a technical domain (optical engineering, optoelectronics engineering, physics) with solid experience in a technical production environment. 5-7 years of working experience is preferred

Or

Master degree, experienced in a technical domain (optical engineering, optoelectronics engineering, physics are preferred). 3-5 years experience is preferred

Responsibilities

Independent Work and Responsibility: Work independently according to standard work procedures and packages, and be willing to take responsibility for actions without standard procedures.

Technical Issue Resolution: Adeptly solve technical issues according to specifications and quality standards, ensuring no delivery delays. Quickly resolve technical disturbances in the factory or escalate them to Production engineers and Development Engineers.

Process Optimization/Continuous Improvement: Identify and contribute to optimizing processes within your competence and take initiatives to execute and advise across departments on potential solutions and improvements.

Innovative Problem Solving: Use developed skills and technical concepts to find optimal solutions for specific problems in an innovative and creative way.

Technical Knowledge: Have in-depth technical knowledge of your competence area, understanding the effects of deviations within modules on their performance.

Training and Coaching: Develop training programs to train and coach colleagues in their expertise. You explain and present technical matters within your competence group and to key interfaces, convincing and getting buy-in on technical matters based on rational arguments.

Operational Coordination: Coordinate and bridge between production line and production engineering.

Flexible on shift arrangement: Willing and open to working in Day, Night shift and weekend.

Personal skills

• Good at English speaking and writing
• Proactive, eager to learn and share.
• Possess Lean/Kaizen mindset.
• Willing and flexible to take ownership.
• Open-minded, high potential to fulfill department growth.

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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