Field Application Fab Support Engineer (이천근무)

Introduction to the Job

- Generalist 로서 고객과의 긴밀한 interface를 통해 고객 공정에서 발생하는 문제를 정의하고 ASML product and service의 성능 극대화를 위한 솔루션을 제시

- 고객과 긴밀하게 협력하여 논의 상황에 대한 진척사항을 지속적으로 업데이트

- 이슈에 대한 초기분석을 수행하며, 관련부서와 협업을 통해 직면한 문제의 해결을 주도함

- 현재 양산중인 N/N+1 node에 대한 고객의 요구사항에 따라 ASML Product의 향후 개선에 반영

Job Description

• Customer support with general application engineering by providing extensive of photolithography and IC manufacturing to assist in solving complex problems
• Define problems on wafer as first contact point and generalist for customer and provide support to them in resolving issues/problems in lithography system to help them maximize the performance and use of ASML products for customer satisfaction
• Most closely work with customer. Meet and communicate proactively with customers to keep informed about progress
• Perform first analysis. Engage and involve all relevant other parties to solve issue faced
• Generate reports with technical contents and documentation activity for information sharing and learning
• Provide input for future improvements to ASML products based on customer requirement for all current node
• Manage Application service contracts execution/delivery

Education and Experience

• 석사 이상의 학위 보유자 우대 (관련전공 아래 참조), 학사 지원 가능
• 관련전공: Electronics, Mechatronics, Control & Measurement, Semiconductor, Physics, Material Science, Optics, Chemistry, Nano Science, Mathematics
• 2년 이상의 반도체 및 반도체 관련 장비사 경험 보유자

Technical Skills

• Understand basic principle of lithography. Scanner system general knowledge can be plus
• Knowledge to handle SW tools (MATLAB, Python, MS office and so on) for data analysis
• Understand semiconductor process

Personality & Non-technical Skills

• Positive mind-set. Consistent support under high customer and business pressure
• Team player with clear and effective communication skills in a multicultural work environment.
• Proactive, self-driven and flexible
• Customer focused, service, support and result driven
• Fluent written and verbal English/Korean skill
• Logical / analytical thinking
• Continuous improvement mindset
• Able to drive, steer and convince others (influencing without power)
• Strong ownership for solving issues
• Able to write clear requirement specifications and application documentation

Work location : ASML Icheon Office

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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