Location
Kumamoto, Japan
Team
Customer Support
Work experience
0-1 year, 2-3 years
Educational background
Mechanical Engineering, Electrical Engineering, Mechatronics, Other technical backgrounds
Travel
No
Workplace type
On-Site
Fulltime/parttime
Full time
Job Description Summary
Within ASML the sector Customer Support (CS) is responsible for the maintenance, repair and continuous improvement of ASML systems at customer locations.
The Field service Engineer (FSE) , an ambassador for ASML, must be the first line of support for the repair and maintenance of the ASML Systems.
Job Description
As a Field Service Engineer(FSE) of ASML Semiconductor equipment (Lithography), will support customer with operational equipment support, performance monitoring, mechanical/pneumatics/electrical/opticalrepairs/servicing and maintenance.
In case difficult issue happen, need escalate to upper line to get suitable help in proper timing to secure committed performance to customer.
FSE need to be onsite support by 24hx7days coverage. In order to do it, should expect to spend more than 50% of the time inside the clean room working with mechanical and electrical equipment and can work flexibly, Can accept shift working (12 hours , day or night) in case need.
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
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