Supplier Collaboration Engagement Manager

In a nutshell

Location

Singapore, Singapore

Team

Projects, Programs and Change

Work experience

10-15 years

Educational background

  • Chemical Engineering
  • Mechanical Engineering
  • Electrical Engineering
  • Other technical backgrounds

Travel

50%

Workplace type

On-Site

Fulltime/parttime

Full time

NewJob ID: J-00338926

Introduction to the job

Job Mission       

Our goal is to improve operational control and prepare our supply chain for 2030

The role of an engagement manager is to identify and drive sustainable improvements, fact-based and in a collaborative way. You support the ASML SAT (Supplier Account Team) and Supplier shoulder to shoulder. You define and prioritize the right actions for ASML.

As Supplier Collaboration Engagement Manager you will lead a team of Supplier Collaboration professionals in their assignments to drive the transformation at ASML suppliers. For your team members this requires the identification of areas of improvement, solution design, and implementation. Examples include transformation of procurement organization, drive of equipment expansion, structuring of NPI process, working with supplier senior managers and offloading / outsourcing of critical capacity.

You act as their escalation channel into line management of the account teams, support them to drive their engagement by managing stakeholders across ASML, and drive the development of a standard Way of Working and sharing of lessons learned across engagements.

Drive structural change (projects) within ASML that have been identified in the supplier engagements, thus working with a broad range of (senior) stakeholders and sectors – ensuring that the ‘handshake’ we make with suppliers as part of supplier engagements gets executed and prioritized as expected.

In summary, during a supply collaboration engagement, as lead you will

  • Ensure clear assignment objective at start                                    ‘address business need’
  • Define & coordinate right actions, mobilize resources              ‘lead the way’
  • Drive progress and ensure right conditions                                 ‘make it happen’
  • Provide transparency on progress and impact                             ‘move the needle’
  • Align and drive transition to regular organization                      ‘ensure change is owned’
  • Coach SC experts, analysts and other support                             ‘collaborate & care’

Role and responsibilities

Program Management Strategy and Methodology

Has extensive experience with project / program methodologies, project reporting, risk analysis and using ASML's project management tools. Ensures application and adhere to program methodologies and standards (e.g. Project Management, Key Decision, ASML Development Model, Manage Successful Programs) as applied within multiple sectors.

Program scope definition

Plans and leads the delivery of a range of information gathering, analysis, and stakeholder consultation activities. Specifies, negotiates, and agrees on project deliverables.

Business Needs / Improvements

Plans and coordinates the identification, elicitation of requirements; conducts analysis of those requirements for completion and alignment; documents and manages requirements throughout the life of the project; and coordinates the verification of the end deliverable. Builds and reviews improvement solutions and develops recommendations for implementation of those improvements. Generally done at the project level.

Program Planning / Roadmap

Drives the production of and approves project plans, ensuring that all activities are identified, appropriately organized to deliver program and project objectives, comply with the organization's project and program management framework, and comply with the organization's wider governance structure and processes.

ProgramTeam Management

Leads medium project and program teams (or multiple small to medium teams); defines the project/program vision and communicates the outcomes needed along with guidance to achieve outcome, manages resources across projects/programs; negotiates flow of additional team members on and off the team as needed; and builds the capability of the team through training, coaching and mentoring.

Program Resource Management

Negotiates and manages deployment of project resource budgets, providing forecasts and presenting variances with narrative at appropriate review points to ensure effective utilization.

Program Governance

Ensures that roles and responsibilities are clearly defined within the project delivery and project management office teams, and ensures project compliance with ASML's wider program and/or portfolio management decision-making structures and processes.

Stakeholder Management and Advising

Manages a complex organizational environment with tactical stakeholders, needs to acquire management buy-in (at least JG 13/14 level), both internal and at supplier

Develops and implements stakeholder engagement plans for projects to identify relevant stakeholders, to develop positive stakeholder relationships, and to ensure that each stakeholder has an appropriate share of voice.

Program Risk and Issue Management

Manages identification of risks, issues, dependencies, and constraints associated with the project, escalating these where appropriate. Ensures adequate risk assessment of (high) cross-sector risks within the full scope of the roadmap and is able to interpret the results of the risk assessment. Where risks or issues threaten delivery of the project, develops and agrees recovery plans or, if relevant, together with sponsor/project board agrees to pause or cancel the project.

Program Review / Reporting

Specifies and leads the delivery of the project review process to ensure that stakeholders are able to evaluate progress and agree on change at appropriate points.

Program Benefit Realization

Develops and manages the delivery of a plan to evaluate and track business benefits and to identify actions needed to maximize these.

People Development

Ensures continuous and open lines of communication and feedback. Gives feedback to team members and peers on their behavior as team member and helps them to improve. Leads, engages and motivates PL's and project team members

Education and experience

Master’s degree in management/ business, industrial engineering, supply chain, engineering (mechanical, electrical, physics) or equivalent

  • >10 years of experience related to job mission as described above (e.g. head of manufacturing, head of supply chain management,  supplier development manager, head of engineering department in semi-con industry)
  • Experience in running operations/ supply chain / program management
  • Proven track record of improvement project involving cultural change
  • Operational Excellence experience and continuous improvement mindset
  • Communication skills to engage with (senior) stakeholders within ASML Sourcing & Procurement, Design & Engineering and beyond
  • communication skills to engage with senior stakeholders (MD, management team) and holding organization (MD/COO level), as well as operational level at supplier site.
  • Ability to assess gaps in operations, supply chain and engineering processes as well as organizational and strategic capabilities. Identify actions to close. Initiating and implementing change hands on (practical, pragmatic), creating momentum
  • Drive change across multiple sectors and programs
  • Carrying the Voice of Supplier into the broader ASML ecosystem
  • Build relationships across departments to ensure we can call for support from across ASML as engagements required
  • Willingness to travel regularly within South East Asia, occasionally to Europe/USA/ Rest of Asia

Skills

Stakeholder management, Program Management, Communication, Operation & Supply Chain Management

Other information

Physically located at Suppliers and ASML offices, Sourcing & Procurement engages with our supply chain partners to drive their (operational) performance on metrics on the QLTCS domains (Quality, Logistics, Technology, Cost, and Sustainability). The activities of ‘running the business’ are part of the ‘supplier clusters’. Across the cluster teams and regions, the Supply Chain Transformation team runs the ‘changing the business’ activities.

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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