Hillsboro at a glance
Hillsboro is ASML’s largest US customer support site dedicated to monitoring and correcting machine errors, as well as completing maintenance, installations and upgrades – striving to achieve the ‘perfect service call’ every time.
Year established
New office opened
Number of employees
2022 annual figures
Average employee tenure
2022 annual figures
Inside ASML Hillsboro
Wherever our customers produce chips, you’ll find our Customer Support (CS) engineers.
Focus areas
When you’re a CS engineer at Hillsboro, you’ll be the first to interact with customers and the first to respond to issues. You’ll help keep technological advancements on track. Customer Support installs, integrates, optimizes, upgrades and maintains ASML systems in chipmaker’s fabs (semiconductor manufacturing plants). You and your team will be the face of ASML and the customer’s voice back to ASML.
Our corporate functions include professionals from fields as diverse as human resources, finance, facility management and IT. As part of one of these teams, you’ll help to enable ASML to run smoothly.
Our expertise in Hillsboro
In Hillsboro, our Customer Support team makes some of the most complex machines in the world work consistently and predictably for our customers every day. Hillsboro is also the epicenter of introduction of EUV for high-volume manufacturing at one of the largest US chipmakers.
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Working in Hillsboro
Located in Oregon, Hillsboro is home to family farms, wineries, educational centers and high-tech companies like ASML that make up the ‘Silicon Forest’. Hillsboro offers an affordable and relaxed lifestyle, with access to beaches and mountains alike.
Pacific Northwest lifestyle
Hillsboro is situated in the Pacific Northwest region of the US. Summers tend to be short, warm, dry and mostly clear, while the winters are ideal for outdoor enthusiasts. The climate creates a lush green environment between beautiful coastlines and spectacular mountains. Whether backpacking, camping or hiking, the region offers many opportunities to explore nature.
Portland culture and more
Hillsboro is less than an hour's drive from Portland, the largest and most populous city in Oregon. It offers many of the amenities and activities expected of a busy metropolitan city. Residents and visitors can enjoy a range of music, film, performing arts and museums. It has grown in prominence as a city with great street food and craft breweries.
ASML's Glassdoor rating
“On a daily basis, we deal with robotics, fluid dynamics, vacuum technology, lasers and targeting software. There are so many aspects to our machines that there are no limitations to what engineers can learn.”
- Greg Wilson, EUV group lead
“It’s pretty fast-paced, but it’s a very open and collaborative environment. I always think that engineering is a team sport, and that’s definitely the case here.”
- Ashley West, Customer Support engineer
