Discover Customer Support Engineering at ASML through the eyes of Edison, a globetrotting engineer, who shares all about the challenging and the rewarding moments of working at the forefront of chip-making innovation.
A hero's profile
Name: Edison Alameda
Job Title: Senior Field Service Engineer
Years at ASML: 10
Background: Electrical engineering
What he loves most about working at ASML: I like that we’re a diverse team with colleagues from all over the world. To me it's amazing that I can collaborate with all these people, and we get together to find solutions to some of the most complicated engineering problems.
What does it take to be a CS hero?
Our Customer Support team takes on seemingly impossible missions and troubleshoots the world’s most cutting-edge technology. No two days are the same and every challenge is an opportunity for growth. But what exactly does a CS engineer need to succeed in this fast-paced environment?
CS superpowers:
- Excitement to solve complex puzzles everyday
- Precision mentality
- Positivity and confidence in your skills
- Ability to remain calm in fast-paced, dynamic situations
- Motivation to learn and develop
- Communication skills in addition to technical skills
If all the above describes you, then our Customer Support team may be a perfect fit for you!
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