Join our team of Customer Support Engineers

Keep the world’s most advanced machines running smoothly, while learning and developing in an international environment

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With over 4,000 extremely complex machines in customer fabs around the globe, our Customer Support team is constantly expanding and looking for talented problem-solvers.

A machine that’s not working at its best capacity can cost customers thousands of euros per minute, so our Customer Support team works hard to keep them running 24 hours a day, 365 days a year. We need dedicated, out-of-the-box thinkers who can quickly come up with solutions and thrive in a fast-paced environment.

Work on the most sophisticated tech in the world

Our Customer Support team takes on seemingly impossible missions and troubleshoots the world’s most cutting-edge technology. No two days are the same and every challenge is an opportunity for growth.

What you need to succeed:

Excitement to solve complex puzzles everyday
Precision mentality
Positivity and confidence in your skills
Ability to remain calm in fast-paced, dynamic situations
Motivation to learn and develop
Communication skills in addition to technical skills

If all the above describes you, then our Customer Support team may be a perfect fit for you!

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Why work in customer support?

Whether you’re an early-career professional or a seasoned industry specialist, ASML has a place for you.

Innovative, high-tech environment

Work with the semiconductor industry’s top chipmakers on technology that’s a part of almost everything.

Fast-paced problem solving

There’s never a dull moment in Customer Support, but our engineers love challenges and the satisfaction of solving them.

Shift work

Some of our most dynamic teams work the night shift, where you’ll be sure to learn at an accelerated pace. Shift work can also involve a compressed work schedule.

Caring, inclusive team

You’ll be encouraged to make your ideas heard and contribute in our close-knit, collaborative teams.

Travel opportunities

Some of our roles involve lots of traveling to unique locations all around the US, Europe, the Middle East, and Asia.

Career development

ASML will invest in you for the long run, providing training, coaching and opportunities to take up roles in other departments and regions all over the world.

Train on the job

Most of your training will be on the job, but if you’re starting a job at one of our customer sites, you’ll likely spend time getting up to speed at one of our training centers in Taiwan, South Korea, Ireland, Israel or the Netherlands.

Our reach is global, so check out below select Customer Support locations around the world.

Working in Customer Support

Whether you’re a generalist who loves to travel and experience the fast pace of production inside a fab, or a specialist who would rather stay in one place and provide advice for particularly tricky problems, there’s a place for you in Customer Support. We have over 30 different types of roles spanning engineering, program management, project and process development.

Career tracks in Customer Support

Frontline engineer

Work as a generalist ‘in the field’ at chipmaker locations around the world. In this fast-paced cleanroom environment, you’re the first contact with the customer.

Technical expert

Specialize in a particular sub-section of ASML’s machines, supporting frontline engineers from a distance with expert engineering advice.

Leadership

Become an on-site people manager, or develop into project and program management, working predominantly at our R&D locations to develop and improve services offered in the field.

Product definition specialist

Collaborate across departments, translating business objectives into real-world products and services.

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Curious what a Customer Support Engineer at ASML does every day? Our colleague Olivia Wahlberg explains what it feels like to work on the “coolest machines on this earth.”